POSTAGE & PACKING

Our charges are: 

These charges are for U.K. mainland only (excluding Central London). However, extra charges may be added for large or heavy consignments to non-mainland destinations or Central London. Your agreement will be sought first should these apply. Please contact us for costs outside the U.K. 

• PLEASE NOTE, we use a courier service that requires a signature on delivery, Signing for receipt of good is acceptance that the goods have arrived in good condition.  Therefore goods must be checked before signing, or marked unchecked next to signature. 
• In the event of items being damaged, photographic evidence may be required to show the extent of damage.  Please do not dispose of items until we have fully investigated the situation as this may lead to no refund being given or we will be unable to refund the postage charges.

DELIVERY TIMES

Our aims are:

• We aim to deliver all items within 7 - 14 working days (excluding weekends). 
• For Canvases, Gift Items, Wooden Boxes, Easels & Larger quantities please allow for 7 - 28 working days (excluding weekends), (unless otherwise stated to be in stock (i.e. In Stock: 3)  
• For other Out of Stock & Special Items please allow upto 28 days.
• If part of your order is Out of Stock or a Special Items please allow 7 – 28 days delivery (We usually prefer to deliver all your items together).  If on the rare occasion an item is going to be out of stock for longer than 28 days (we would notify you immediately) and deliver the item(s) separately at no extra cost to yourself.

• If you have any special requirements or urgent delivery dates please contact us prior to placing your order, to ensure the item is in stock & available, and please leave a note in the 'Your Comments'  box at time or order

PAYMENT

We accept Payment:

RETURNS

Our returns policy is in accordance with the UK Consumer Protection (Distance Selling) Regulations.

LIABILITY

Liability cannot be accepted for any damage caused by use of materials supplied by us.

----- 

SAFETY
Some artists' materials contain toxic or flammable substances. Material Safety Data Sheets are available on request. No art materials should be ingested or inhaled.

-----